Gary Woltal's Blog

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The Art of the Disconnect

DisconnectIt completely amazes me with Realtor ads in those Home magazines where some in the profession claim availability 24/7 to their clients. Are they crazy? Then there was the old National Association of Realtors ad that says real estate was our life. Like there was no life outside real estate. How dysfunctional.

I am here today to let you know about

      THE ART OF THE DISCONNECT.

Allow yourself to be disconnected at times from the Blackberry, Treo, email, phone calls, cell phone, the office, problems, etc. Easier said than done you may add, particularly with negotiations, contracts, employees reporting to you, relocation clients, you name it. Think of yourself as an old time switch board operator at the phone company. Envision all those wires and simply "unplug" them from time to time. You know what, life will still go on. You will preserve your sanity. And like sleep, something tremendously devalued nowadays, it will net you out more energy and clear thinking to be your best. Think of yourself as having "on the clock times" and "off the clock times."

Why should you disconnect? First off I'll tell you that this decision is "ok" despite what anyone else tells you.

Secondly, I am always the curious one with others' suggestions. I don't always care about the "what" of a rule, but want to know the underlying "why" I should do something.

Swingset

The picture here says it all. There are more important things in life than just work. If we keep that perspective and erase all those 24/7 terms from our marketing materials and allow ourselves to disconnect on a daily and weekly basis we will be much healthier.

In All Areas Of Our Lives!!

Good luck to you. It's not really as hard as you think. Like any behavioral change it just takes a little

   PRACTICE  : )

Comments

so true, so true, good post
Posted by Krista Bolf, Ashland Homes & Real Estate Medford Homes & Real Estate for Sale (Coldwell Banker Pro West - Ashland) about 1 year ago
This is VERY good advice Gary.  I think it is harder to disconnect when you are working hard to increase your business if times are slow.  Having priorities in order and a balanced life are important, but it can be difficult at times.
Posted by Colorado Springs Realty Patricia Beck (Re/Max Real Estate Group, GRI) about 1 year ago

Krista: If we are doing this we don't feel the effect. If we are not disconnecting from time to time we feel overwhelmed.

Patricia: Good point of everyone driving towards a goal. But you have to take time to sharpen the saw, sharpen the axe, as you continue to chop the trees down.

Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago

Great post Gary,

We must take some time for ourselves and our families or we won't be doing justice to our clients because we will be too on edge!

Posted by John Karadsheh, ABR, CRS ~ REALTOR® Mesa, Arizona - Las Sendas Real Estate (Coldwell Banker, Trails & Paths Premier Properties) about 1 year ago
Gary-I have to have balance or I become a mess and I tend to agree with you...being available 24/7 can really burn someone out and in many instances its not true.  I will say we do have someone answering phones all hours of the night...we believe customers should talk to a human voice so after business hours our company phones are forwarded to an actual answering service!  
Posted by Florida Real Estate Trainer | Daytona Beach After School Training | Midori (CENTURY 21 Sundance Realty) about 1 year ago
Great pics gary.........and i've always been a 'why why why' person......if you haven't noticed.....smile....funny how sometimes we want someone 'else' to give us permission!  I've always thought the 24/7 availability was ridiculous....smile
Posted by Liz Moras ~Chilliwack Realtor, Chilliwack,Hope,Langley,Abbotsford (Harrison Hot Springs, Cultus Lake) about 1 year ago
It is an excellent idea for anyone or else the burnout will set in! Great photos too!
Posted by Charlottesville Real Estate - Your Trusted Broker Charles McDonald (RE/MAX Assured Properties - No one sells more Real Estate) about 1 year ago
Gary--Does anyone really want to work with someone who works 24/7? I doubt it as they would be burnt out. Most clients understand that agents who take time to take care of themselves and their family are better able to care for their client's needs as well. Good post!
Posted by Teri Eckholm, REALTOR® Anoka County Acreage & Lakeshore Homes (REMAX Specialists) about 1 year ago

John: A stressed out person cannot help another person who is experiencing stress.

Midori: Great point about delegating and backup on phones. I like the idea of your setup where a human voice answers the phones. Very personal touch.

Liz: You have MY permission to disconnect where appropriate! : )

Charles: And who needs burnout in our lives? That ruins what should always be a fun job.

Teri: Disconnecting will rejuvenate you and give you MORE energy!!

Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago
Love the picture.  Wish I was better at disconnecting.  I took a break from A/R to regroup but it's addictive too!
Posted by Tracy Santrock-Cary NC Real Estate Realtor (Fonville Morisey/Santrock Realty Group, Inc. ) about 1 year ago
Tracy: So glad to see you again : ) Breaks are good. Disconnects give you more energy. Active Rain is a GOOD addiction !!! Don't be a stranger ; )
Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago
Gary ~ Most definitely. It's important to disconnect so that we can recharge our batteries. An agent who is available "24/7" will soon burnout and be good to no one!
Posted by Darleen McCullen, Broker-Raleigh, NC Real Estate (Zip Realty) about 1 year ago
You are absolutely right.  I remember when I first became an attorney I could not let go of the cases (especially when I was doing divorce work) those cases haunted me and robbed me of a great deal of personal time and robbed my family of my attention.  I have learned to leave it all behind at the office.  Sometimes there is more work to be done and I set aside time to do it with no interruptions from family. In any case I try to turn it on and off and to keep the two worlds separate.  Good Luck!
Posted by Nyles Courchesne Massachusetts Real Estate Attorney (Peskin, Courchesne and Allen, P.C.) about 1 year ago

Darleen: They say we have to love ourselves before we have the energy to love others. Taking care of ourselves with the unplugging takes care of that little problem.

Nyles: I think with age we let go of things we know now don't work for us. There will always be tomorrow to pick up your work where you left off. Keeping the two worlds separate is the challenge for all of us today.

Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago
For me the 24/7 is voice mail.  I answer all calls between 8:30 and 6:30.  After that, if I know who it is I will take the call.  Otherwise it can wait until the next day.  Thanks for the reminder. Leslie
Posted by Leslie Stewart – Realtor ®, CRS, eCertified (Prudential Real Estate Professionals) about 1 year ago
Gary - I struggled with the Art of Disconnecting for many years, but finally conquered it when we relocated to Southern Oregon. Old habits can be hard to break, though, so I'm REALY glad we are surrounded by mountains that give us spotty cell coverage. ;->
Posted by American Pacific Mortgage- Karen Cooper, Oregon & California about 1 year ago
Gary, disconnecting for at least one day is critical to our well-being. I just forward to my assistant, especially in the summer where we need time to take in the fresh air and sunshine. Good post. 
Posted by Missy Caulk-Ann Arbor- Realtor(R)- Ann Arbor Real Estate (Keller Williams-Ann Arbor) about 1 year ago

Leslie: I really like your voice mail coverage idea. If it is critical, you pick it up. You are providing coverage nonetheless.

Karen: Mountains and spotty cell coverage are the solution. I like that! A more rural setting has to be relaxing for you as well.

Missy: And on the seventh day was rest. Something to that biblical foundation isn't there? I talked with agents of many years and most told me of periods of burnout and they had to step away from the whole business awhile to catch their enthusiasm again. If you and your assistant are taking periodic breaks you already figured out how to not burn out.

Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago
I agree with you on disconnect times. You need to spend time with the family and to just relax. This last month I have been showing clients houses and doing lots of other minor work and just needed a break, so I totally disconnected myself this weekend and now I am refreshed.
Posted by Matthew Zgonc, Realtor, CFS, CVS (ERA Village One Real Estate) about 1 year ago
Matthew: See, it works. And you're ready to get back at it again.
Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago
"One ringy-dingy, two ringy-dingy ..." True 24/7 for a single individual is obviously an impossibility, but a strict 9 to 5 Monday thru Friday does not work in Real Estate either. Strike a balance. You can leave a message on my voice mail or send me an email 24/7. I check them both on a regularly scheduled basis.
Posted by Rosario Lewis, GRI ~ DDR Realty, Orange County, NY (DDR Realty) about 1 year ago
Rosario: You have all the bases covered and are showing the client that you are responsive without burning yourself out.
Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago
Gary, If I disconnect, do I also have to stop reading your blog?  I have become addicted!! 
Posted by Susan Mangigian, West Chester PA Realtor RE/MAX Preferred, ABR (RE/MAX Preferred, West Chester, PA, RS152252A) about 1 year ago
Susan: Oh no, don't disconnect there  : )
Posted by Gary Woltal - Associate Broker REALTOR® Dallas Ft. Worth (Keller Williams Realty) about 1 year ago

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